Terms and Conditions

Effective Date: May 22^nd 2025

Welcome to www.hermeq-usa.com, owned and operated by HERMEQ LLC, a limited liability company registered in Delaware ("HERMEQ", "we", "us", or "our"). These Terms and Conditions (“Terms”) govern your access to and use of our website.

1. Acceptance of Terms

By accessing or using this website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you should not use this website.

2. Website Purpose

HERMEQ provides information and advertising regarding construction site equipment and safety equipment. This website does not support direct online purchases. Instead, potential buyers are encouraged to contact HERMEQ to request a quotation.

3. No Online Sales

All purchases are completed offline through direct interaction with our sales team. Submitting a request through our website does not constitute a binding order.

4. Refund and Return Policy

You may cancel an order within 14 days of placing it or within 14 days of receiving the goods. However:

• Custom/Bespoke Products: Items manufactured to your specifications are non-refundable.
• Return Process: You are responsible for the cost of return shipping. Returned goods must be in their original condition and are subject to inspection and approval by HERMEQ.
• Refund Timeline: Approved refunds will be processed within 30 business days.
• Courier Returns: If using the original delivery courier, you must obtain return pricing from the courier beforehand. These charges may be deducted from your refund or invoiced separately.
• Damage or Defects: Products returned in damaged or defective condition, or with missing components, will not be refunded.

HERMEQ will notify you in writing of any such determination.

5. Third-Party Services

This website uses third-party analytics and advertising services, including:

• Google Ads and Google Analytics
• Bing Ads and Bing Analytics

These services may collect anonymized user data to help us analyze and optimize performance. Please refer to our [Privacy Policy] for further details.

6. Intellectual Property

All content on this website—including text, graphics, logos, images, and software—is the property of HERMEQ or its licensors and is protected under U.S. intellectual property laws. Unauthorized use or reproduction is prohibited.

7. Disclaimer

The website is provided “as is” and “as available.” HERMEQ does not guarantee that the website will be available without interruption or error. While we aim to provide accurate information, we do not warrant its completeness or reliability.

8. Limitation of Liability

To the fullest extent permitted by law, HERMEQ shall not be liable for any indirect, incidental, special, or consequential damages arising from or related to the use of this website.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of laws principles.

10. Dispute Resolution

Any disputes arising out of these Terms or use of the website shall be resolved through binding arbitration in the State of Delaware, in accordance with the rules of the American Arbitration Association. Users waive their right to a jury trial or class action suit.

11. Changes to These Terms

We reserve the right to update or change these Terms at any time. Changes will be posted on this page with an updated effective date. Continued use of the website after any changes constitutes acceptance of the revised Terms.

12. Contact Information

For questions about these Terms, you may contact us at:

HERMEQ LLC
Email: sales@hermeq.com

Address

HERMEQ LLC, 16192 Coastal Highway, Lewes, Delaware, 19958