Privacy Policy
Effective Date: May 22nd 2025
HERMEQ LLC (“HERMEQ,” “we,” “us,” or “our”) is committed to protecting the privacy of visitors to our website, www.hermeq-usa.com (the “Site”). This Privacy Policy describes how we collect, use, disclose, and protect your information.
1. Information We Collect
We do not collect personal information directly from users via accounts, purchases, or forms. However, we collect limited data via third-party services as follows:
a. Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Operating system
- Referring URL
- Pages viewed and duration
- Device type
This data is collected via:
- Google Analytics
- Google Ads
- Bing Ads
- Bing Analytics
b. Voluntary Communication
If you contact us via email or by requesting a quotation, we may collect:
- Your name
- Email address
- Company name
- Phone number
- Information about your inquiry
2. How We Use Your Information
We may use your information for the following purposes:
- To respond to inquiries or quotation requests
- To analyze and improve website performance
- To manage our advertising campaigns
- To detect or prevent fraudulent or unauthorized activity
- To comply with legal obligations
3. Sharing Your Information
We do not sell or rent your personal data. However, we may share data with:
- Analytics providers (e.g., Google, Microsoft)
- Advertising partners for targeted ad delivery
- Service providers that help us operate the website
We may also disclose information:
- To comply with legal requirements
- To enforce our terms or protect our rights
4. Cookies and Tracking Technologies
Our Site uses cookies and similar technologies to track usage patterns. You may disable cookies through your browser settings, but this may impact functionality.
To opt out of personalized advertising or tracking:
5. Data Retention
We retain information for as long as necessary to fulfill the purposes described in this Policy, comply with legal obligations, or resolve disputes.
6. Data Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, or misuse. However, no internet transmission is 100% secure.
7. Children’s Privacy
This Site is not intended for users under the age of 13. We do not knowingly collect information from children.
8. Your Rights and Choices
Depending on your jurisdiction, you may have rights regarding your personal data, such as:
- Requesting access to the information we hold
- Requesting correction or deletion
- Opting out of marketing or tracking
To make a request, contact us at the email below.
9. Third-Party Links
Our website may link to external websites. We are not responsible for the content or privacy practices of those sites.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
11. Contact Us
For questions or concerns about this Privacy Policy:
HERMEQ LLC
Email: sales@hermeq.com
Address
HERMEQ LLC
16192 Coastal Highway
Lewes
Delaware
19958
California Privacy Rights Addendum
(For California Residents Only)
Effective Date: May 28th 2025
This section supplements the information contained in our general [Privacy Policy] and applies solely to individuals who reside in the State of California (“consumers” or “you”).
HERMEQ LLC adopts this notice to comply with the California Consumer Privacy Act of 2018 (CCPA) as amended by the California Privacy Rights Act of 2020 (CPRA) and other California privacy laws. Any terms defined in the CCPA/CPRA have the same meaning when used in this notice.
1. Personal Information We Collect
We collect the following categories of personal information:
Category |
Examples |
Purpose of Collection |
Identifiers |
Name, email address, IP address |
Communication, analytics, site security |
Commercial Information |
Records of products or services inquired about |
Internal analysis, marketing, sales support |
Internet/Network Activity |
Browsing history, cookie data, interaction with website |
Analytics, advertising, site performance |
Geolocation Data |
Approximate location based on IP address |
Marketing relevance, analytics |
Inferences |
Preferences, behavior based on analytics |
Ad targeting, website optimization |
We do not knowingly collect sensitive personal information such as government ID numbers, financial account info, or health data.
2. Sources of Personal Information
We collect your information from:
- You directly (e.g., when submitting a quote request)
- Cookies and tracking technologies
- Analytics tools (e.g., Google Analytics, Bing Analytics)
- Advertising platforms (e.g., Google Ads, Bing Ads)
3. Purpose for Collecting Personal Information
We collect and use personal information to:
- Provide and improve our services
- Understand site usage and user preferences
- Respond to inquiries and quote requests
- Market our products and services
- Comply with legal obligations
4. Sharing and Disclosure of Personal Information
We may share personal information with:
- Advertising and analytics providers (e.g., Google, Microsoft) for behavioral advertising and site analytics
- Service providers for operational support (e.g., web hosting, IT services)
We do not sell personal information for monetary compensation, but certain data sharing practices (e.g., behavioral ad targeting) may be considered “selling” or “sharing” under California law.
5. Your California Privacy Rights
As a California resident, you have the following rights under the CCPA/CPRA:
▸ Right to Know
You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you.
▸ Right to Delete
You may request that we delete personal information we have collected, subject to legal exceptions.
▸ Right to Correct
You may request corrections to inaccurate personal information.
▸ Right to Opt-Out of Sale/Sharing
You can opt out of the sale or sharing of your personal information for cross-context behavioral advertising.
To opt-out, click on the “Do Not Sell or Share My Personal Information” link [insert link or instructions].
▸ Right to Limit Use of Sensitive Personal Information
Not applicable: We do not collect or use sensitive personal information as defined by the CPRA.
6. How to Submit a Request
You may exercise your rights by:
- Emailing us at: sales@hermeq-usa.com
- Using our online form at: https://hermeq-usa.com/contact
We will verify your identity before processing any request. You may also designate an authorized agent to make a request on your behalf.
7. Non-Discrimination
We will not discriminate against you for exercising any of your CCPA/CPRA rights. This includes denying goods or services, charging different prices, or providing a different level or quality of service.
8. Updates to This Notice
We may update this California-specific privacy notice from time to time. When we do, we will revise the "Effective Date" at the top of this page.
9. Contact Information
For any questions or to initiate a return:
HERMEQ LLC
Email: sales@hermeq-usa.com
Address
HERMEQ LLC, 16192 Coastal Highway, Lewes, Delaware, 19958
Note: This policy is subject to change without prior notice. Please refer to our website for the most current version.